By Tony Connelly

Whole Foods is battling to defend its image after it was accused in New York of routinely overcharging customers.

The New York Department of Consumer Affairs accused the upmarket organic food retailer of overstating the weight of some pre-packaged products, resulting in customers being charged up to $4.13 more than they should have.

The governmental department conducted tests on 80 different pre-packaged products bought in nine of its New York stores found that all were labelled with erroneous weights.

Following the report, Whole Foods said it rejected the DCA’s “overreaching allegations” and that customers were its number one priority.

While the brand has received Read full story ›

Source: The Drum