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“I’d fire a store manager for bad Talkback over poor sales results”– Sainsbury’s boss Justin King on business culture

on Apr 2, 2014 | 0 comments

By Jessica Davies

Sainsbury’s outgoing CEO Justin King and United Biscuits CEO Martin Glen have stressed that an organisation’s culture is the foundation for a company’s success.

Speaking on a panel at Advertising Week Europe, moderated by Oystercatchers founder Suki Thompson, King said a strong internal culture has to “come from the heart”, revealing that he would be more likely to fire a store manager who failed to produce decent knowledge of the company in its Talkback internal questionnaire, over poor sale results.

“I’d fire a store manager for bad Talkback, which is our way of measuring if they are living our values, Read full story ›

Source: The Drum