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B&B owners mulling legal action against Google over fake review

on May 21, 2016 | 0 comments

By Staff Writer

The owners of a bed and breakfast in Cornwall are considering legal action against Google after being plagued by a bogus review which the search giant has refused to remove.

Tim and Amelia Whitaker have been unable to convince Google to remove the critical one star review of their Nearwater B&B despite insisting that the reviewer, going by the moniker “ste dutton”, had never stayed there.

Tim Whitaker told the Times the review had been “terribly damaging” and that his complaints to Google Reviews had fallen on deaf ears. “The woman didn’t seem to understand when I told her the Read full story ›

Source: The Drum