By John Glenday

A cross-party group of 50 MPs have piled into the debate on the way in which broadband providers advertise service speeds to consumers by labelling current practices as misleading.

Internet providers regularly advertise their highest possible speeds even if as few of 10 per cent of their customers will ever attain them, leading to complaints that such tactics can confuse, even if not expressly prohibited by law.

In a statement, The British Infrastructure Group called for consumer rights to be enhanced through the provision of refunds and a right to cancel should promises at sign-up not be kept. They said: “Consumers must Read full story ›

Source: The Drum