Dark social: why agencies should be experimenting with the 'massively untapped' medium
From Adidas using WhatsApp to build hyper local communities in cities across the world to Greggs turning to the platform for a niche seasonal campaign, brands are still firmly in the test and learn arena when it comes to dark social.
Despite these experiments, Robin Shaw, co-founder of creative events, experiential and cultural consultancy company Warm Street, believes that the medium is a “massively untapped” resource for agencies, noting its ability to shine a light on consumers’ true interests.
Shaw works with Red Bull to help create unique cultural moments, and offers a significant insight into Read full story ›
Source: The Drum




