Finding the solution to shrinking margins and rising costs: The operations director

By Melissa Smith

Getting internal operations right has never been so critical to the success of an agency. The world is changing at record speed. New technology and channels have revolutionised everything. This brings both challenges and great opportunities for agencies, along with a strong requirement to redefine and reinvent their processes, people and systems.

At The Industry Club, we’re hearing from agencies big and small about increasing workloads and decreasing margins. These sentiments were mirrored at a recent conference hosted by the IPA, where Read full story ›

Source: The Drum