By Gillian West

First Great Western has been forced to apologise after an employee announced delays on a train to Plymouth were caused because someone “couldn’t be bothered to live anymore”.

Esmee Phillips complained to the rail company about the “shocking and callous” announcements which she says left passengers “completely open-mouthed”.

First Great Western has since apologised for “any distressed caused” by Friday’s announcements which occurred when a man was killed on the line between Slough and Reading.

Phillips said passengers on the train headed for Plymouth “cringed” at what they heard.

“It was shocking as it was said in a very callous and Read full story ›

Source: The Drum