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Interflora's Twitter account goes into meltdown as it fails to fulfil Valentine's Day orders

on Feb 15, 2014 | 0 comments

By Gillian West

The person handling Interflora’s Twitter account over the last 24 hours won’t be forgetting Valentine’s Day 2014 in a hurry, as the flower delivery service went into meltdown seemingly unable to cope with the demand.

Interflora promised customers Valentine’s Day delivery on all orders placed before 1pm yesterday, a promise – it seems – it couldn’t fulfil.

Frustrated customers turned to Twitter and for the last 24 hours Interflora has been steadily apologising at a rate of one apology every 2.5 minutes, give or take.

Things appeared to be going swimmingly until around 4pm yesterday with Interflora apologising for the Read full story ›

Source: The Drum