Interflora's Twitter account goes into meltdown as it fails to fulfil Valentine's Day orders
By Gillian West
The person handling Interflora’s Twitter account over the last 24 hours won’t be forgetting Valentine’s Day 2014 in a hurry, as the flower delivery service went into meltdown seemingly unable to cope with the demand.
Interflora promised customers Valentine’s Day delivery on all orders placed before 1pm yesterday, a promise – it seems – it couldn’t fulfil.
Frustrated customers turned to Twitter and for the last 24 hours Interflora has been steadily apologising at a rate of one apology every 2.5 minutes, give or take.
Things appeared to be going swimmingly until around 4pm yesterday with Interflora apologising for the Read full story ›
Source: The Drum




