By John Glenday

Ryanair has shed its unwanted tag as Britain’s worst customer service brand, after being overtaken by energy provider’s nPower and Scottish Power in a race to the bottom of the annual top 100 brands chart.

Compiled by Which? the table shows that complaints directed at the so-called Big Six energy firms have seen them slump to the foot of the table, raising Ryanair’s tarnished reputation in the process.

This year’s survey showed maligned provider nPower bring up the rear, closely followed by Scottish Power, moves which helped displace Ryanair up a few notches to languish as third worst brand.

The bottom five were Read full story ›

Source: The Drum