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Samsung announces 'exchange programme' and $25 gift card for faulty Note 7 devices

on Sep 3, 2016 | 0 comments

By Gillian West

Samsung has announced its own exchange programme for customers with faulty Galaxy Note 7 devices.

Releasing a statement in the US late Friday, Samsung said: “The US carriers have already halted sales and offered ways for customers who have already purchased the device to get refunds. Now Samsung has announced its own exchange programme, which will provide customers with a new device as soon as next week.”

Customers will be able to swap the faulty device for either the Galaxy S7 or S7 Edge, additionally the price difference on any Note 7 specific accessories will be refunded.

“Affected customers will Read full story ›

Source: The Drum