By John Glenday

TalkTalk has refused to waive early termination fees for customers caught up in the recent hacking of its website, doing so only in instances where customers can demonstrate that money was stolen from them as a direct result of last week’s security breach.

The telecoms provider has seen its reputation knocked after a data lapse in which criminals accessed the bank details and personal information of an unknown number of its 4m subscribers

Responding to a subsequent wave of enquiries from concerned customers seeking to change provider TalkTalk posted a statement on its website reading: “In the unlikely event that money is Read full story ›

Source: The Drum