By Nesh Pillay

As an industry vet, I’ve witnessed a number of changes on the agency side that have improved the way we service our clients. One glaring aspect that has grown more difficult, however, is the request for proposal (RFP) process – and it’s especially bad for digital agencies and website development assignments.

I believe that both clients and agencies have a vested interest in improving that process, and it will take an effort on both sides to be able to do that in a meaningful way.

To make my case and appeal to agencies and clients alike, I’ve outlined below the ‘seven deadly Read full story ›

Source: The Drum