Watchdog orders Google to reimburse $19m spent by children
By John Glenday
The US Federal Trade Commission has ordered Google to reimburse more than $19m to parents whose children have racked up large bills from in-app purchases on popular games, after it was found to have failed to put in place measures to prevent unauthorised payments.
In a damning investigation the FTC found that Google had dismissed cases where children purchased add-ons for games via their parent’s phones and tablets as ‘friendly fraud’ and ‘family fraud’ despite billing customers without their consent.
FTC chairwoman Edith Ramirez said: “For millions of American families, smartphones and tablets have become a part of their daily lives. As Read full story ›
Source: The Drum




