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Watchdog orders Google to reimburse $19m spent by children

on Sep 5, 2014 | 0 comments

By John Glenday

The US Federal Trade Commission has ordered Google to reimburse more than $19m to parents whose children have racked up large bills from in-app purchases on popular games, after it was found to have failed to put in place measures to prevent unauthorised payments.

In a damning investigation the FTC found that Google had dismissed cases where children purchased add-ons for games via their parent’s phones and tablets as ‘friendly fraud’ and ‘family fraud’ despite billing customers without their consent.

FTC chairwoman Edith Ramirez said: “For millions of American families, smartphones and tablets have become a part of their daily lives. As Read full story ›

Source: The Drum