LinkedIn has topped a business Empathy Index compiled by creative agency Lady Geek, listing the top 100 best-known companies on social media in order of how they treat customers and staff.
The index analysed 100 of each firm’s tweets, supplemented by a poll of 1,000 members of the public. Furthermore, questionnaires were issued to 25 staff at each company.
Professional social network LinkedIn came in first place with it scoring highly for responding to user concerns via Twitter within seconds unlike firms placing further down the list. Furthermore, employees admitted that the felt valued by the company. Microsoft and Audi followed in Read full story ›
Source: The Drum
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