It was back in 2008 when the then commercial food director of Marks & Spencer (M&S) said that the retailer was: “Considering adopting a model similar to Ocado, a company that delivers groceries on behalf of the supermarket Waitrose.”
In the intervening 11 year period, the retail market in food has completely transformed – M&S have seen off three chairmen and three chief execs, but still haven’t delivered any online food offering.
Whilst sometimes there is real merit in zigging whilst others zag, Archie Norman and his new experienced team in food, lead by Stuart Machin and soon to be joined by Read full story ›
Source: The Drum
Industry News