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‘Amazon’s one-click shopping keeps us awake at night’ admits John Lewis

on Apr 27, 2016 | 0 comments

By Thomas Hobbs

Speaking today (27 April) at Marketing Week Live, Bates said: “I wouldn’t say Amazon opening physical retail sites is a cause for concern. What keeps us awake at night is just how easy they’ve made the one-click shop, the consistency of their fulfilment and the impact of Prime as the default choice for so many users; Amazon Fresh could be very compelling.

“Look, Amazon is a strong retailer and we can learn a lot from them.”

With the likes of BHS recently entering administration, Bates said British retail is at a “tough stage” in 2016. He said British consumers Read full story ›

Source: Marketing Week