Social media consultancy Immediate Future (IF) has strengthened its operational board with two new internal promotions. Colin Jacobs has been appointed to the role of client services director, while Tom Ball becomes the agency’s digital strategy director.
Having worked as a non-board director since joining IF in January this year, Jacobs has helped to grow the consumer division to represent 50 per cent of revenues and increase organic client retention to account for over 75 per cent of agency revenues. As client services director, he will be responsible for client delivery, operational effectiveness and further developing IF’s internal culture.
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Source: The Drum
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