I love Uber. I’m over Uber.

The giant ride sharing service has become an iconic symbol of disruption in this new economy. I don’t want them to blacklist me with a bad rating, but I feel compelled to call us out (as an industry) for getting carried away by the company’s story and positioning Uber as an infallible services god.

I can understand how we got to this point. It is easy to get carried away by Uber (literally) as it certainly is a remarkable organisation. They addressed a series of consumer needs with a straightforward solution Read full story ›

Source: The Drum