Leeds Beckett University has successfully launched a new chatbot that informed students of their enrollment in the learning institution.
The bot went live on Wednesday and has since sent messages to 127 users, also helping offer places to an additional 15 people through Clearing.
The Bot was capable of talking term dates, accommodation, the application process, describing the Leeds scene, and guiding students through Clearing. By analysing keywords, the bot could learn the courses prospective students want to attend and scan them for availability – cutting down a process that would usually be reliant upon email, a letter or a Read full story ›
Source: The Drum
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