Marketing, E-commerce and Digital Design, Product Management, Brand Development, Design, Advertising and Consultancy

Posts made in May, 2014

Not available on the App Store: How to engage clients in meaningful ways

on May 29, 2014

By Kevin Gallagher In the first article of this series, we lamented the lessening of human interactions in the digital world, arguing that it’s at the point of human to human interaction where the truly uncopyable brand magic occurs. In a commoditised world, it is in dealing with the people of the brands that differentiation and advantage can be sustainably established. The smartest firms go beyond understanding or just believing that, they invest in developing high quality client relationships as a critical element of their overall client engagement strategy. Great client relationships are not available on the app store. You need to get out there Read full story › Source: The Drum...

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