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Clients are agencies' best friends – so why not treat them like you would your best friends?

on Apr 24, 2014 | 0 comments

By Matthew Charlton

Think about your best friends, how you feel about them. Then think about how you feel if they ask you to help them with something important. You think about it a while before you say yes because you want to make sure that you can really do it. You really don’t want to let them down.

You never get genuinely frustrated if they change their minds about arrangements because you really understand their lives and what is going on. If they have to change things it must be for a good reason.

If you sell them a car and agree a price, Read full story ›

Source: The Drum