By Richard J. Hillgrove VI

The big, shiny disruptive brands are losing their Teflon shield.

Ryanair and Uber were forced to say sorry after massive meltdowns in the past week, but not before the guts of their working practices were spilt and spread out for all to see.

Both were called out on their poor management practices – Ryanair after a massive scheduling boo-boo that downed more than 2,000 flights and 300,000 customers, Uber after losing its TfL licence to operate in London.

The lesson for both has been that pushing down price can only take you so far. There’s more to Read full story ›

Source: The Drum