Patrick Kampff of Siegel+Gale draws on the agency simplicity’s index to look at how the hospitality sector has weathered the fallout of the Covid-19 pandemic and used technology to win over some demographics.
Running a hotel business isn’t a walk in the park. The challenges of the Covid-19 years and the cost of living crisis have added fuel to the fire, bringing further layers of complexity to a beleaguered sector. The industry is rebounding, but it’s not out of the woods just yet. Despite promising signs of recovery, the sector still faces challenges related to guest experience – perhaps Read full story ›
Source: The Drum
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