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FCM launch travel-buddy chatbot with help from Underscore agency

on Feb 20, 2017 | 0 comments

By Jessica Davis

FCM Travel Solutions, a travel management company headquartered in Brisbane, have launched an AI pocket travel assistant set to make waves at the Business Travel Show 2017 in London this week, thanks to assistance from design and branding agency Underscore.

The chatbot was created to to offer corporate travellers a seamless end-to-end experience via a conversational interface to answer questions, anticipate needs, make recommendations and perform actions. As a highly interactive and travel-savvy creation, Sam:] – the ‘Smart Assistance for Mobile’ – picks up on cues such as travel patterns and preferences and updates travellers accordingly, gathering more personal Read full story ›

Source: The Drum