By John Glenday
Ofcom has declared that Royal Mail should continue to operate under its existing rules for the next five years after concluding a review of its regulation by deciding to keep existing postal rules in place over the period.
The steady as she goes approach is born out of an improved performance since Ofcom introduced the rules as well as research indicating that customers are largely satisfied with the service they receive at present.
As such there will be no imposition of additional price controls with Ofcom confident that strong commercial incentives will keep these in check.
Jonathan Oxley, Ofcom Read full story ›
Source: The Drum