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Sky ad banned following Virgin complaint over network reliability claims

on Apr 1, 2015 | 0 comments

By Natalie Mortimer

Sky has been told by the Advertising Standards Authority (ASA) that it must remove an advert on its website containing claims over its broadband reliability following a complaint from Virgin Media.

The rival provider approach the ad watchdog after it raised concerns that Sky’s ad misleadingly implied that the reliability of a consumer’s complete broadband service was 99.9 per cent, when Virgin understood that Sky’s core network only handled a small proportion of the data flow required to download online content or access a web page.

Sky said that the ad clearly stated the factors other than Sky’s network that Read full story ›

Source: The Drum