Almost every industry has been affected by the COVID-19 pandemic in both expected and unexpected ways. 2020 has been a tough year, and business leaders everywhere are preparing for an uncertain 2021.
The Asia-Pacific region was the first to be affected by the virus and has therefore been the first to start operating in a ‘new normal’. Brands in Asia were among the first to get creative with customer support and engagement as they adjusted to the new ways people consume products and services, and there are lessons to be learned for the rest of the world about how they tackled Read full story ›
Source: The Drum
Industry News