What do Nike, Capital One, Pepsi, Airbnb, FedEx, McDonald’s, Asda, Dell, AT&T and EDF all have in common? According to Sprinklr’s new ‘Driving Excellence in Twitter Customer Care’ report, based on a sample of 1,228 Twitter accounts, they are among the top performing brands providing excellent customer care on Twitter.
Download this free report here.
To show what care excellence on Twitter looks like and help marketers drive best practice in customer care, the Sprinklr Care Score* takes an industry-by-industry look at the top brand performers across 10 key sectors, including: apparel & fashion; financial services; food & beverage; leisure Read full story ›
Source: The Drum
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